Chính sách vận chuyển
Shipping Policy
Order Processing
- Orders are processed within 1-3 business days after purchase confirmation.
- You will receive a confirmation email with your tracking information, once your order has been shipped.
Shipping Methods & Delivery Time
- We offer varied standard shipping, expedited shipping, and overnight shipping options.
- Delivery times are estimates and begin from the date of shipping rather than the date of order.
- The average delivery times are as follows:
Standard Shipping: 7-14 business days
Expedited Shipping: 3-5 business days
Overnight Shipping: 1-2 business days
Shipping Costs
- Shipping costs are calculated at checkout based on your location, shipping method, and the weight/size of your order.
- International shipping rates and delivery times vary by destination.
Tracking Your Order
- All orders include tracking information provided via email. You can track your order on our website or the carrier's site using the tracking number.
Delays & Issues
- We are not responsible for delays caused by the carrier, weather conditions, or any other unforeseen circumstances beyond our control.
- If your package is delayed or lost, please contact us at azaleanow.com.business@gmail.com, and we will assist you in resolving the issue.
International Shipping
- Please note that international orders may be subject to import duties and taxes, which are the responsibility of the customer.
- Delivery times for international shipments vary and may be affected by customs processing times.
Order Changes & Cancellations
- Once an order has been processed, we cannot make changes or cancellations.
- If you need to update your shipping address, please contact us immediately at azaleanow.com.business@gmail.com. We will do our best to accommodate your request.
Prepaid Shipping Labels
- For eligible returns, we provide prepaid shipping labels to simplify the return process. The cost of return shipping may be deducted from your refund.
Customer Support
- For any questions or concerns about your order, please contact our customer support team at azaleanow.com.business@gmail.com. We are here to help!